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Frequently Asked Questions
With Vacant, we aspire to create lasting impressions through our clothing. Our minimalist designs embody values of simplicity and durability. Each piece is a solid expression of high-quality craftsmanship, embracing the philosophy that 'less is more'.
The garments are proudly produced in Turkey, using only the finest materials available to ensure exceptional quality and durability.
You can contact us via the contact form on our website or by sending an email to team@vacantwear.com. We strive to respond within 24 hours.
Once your order is shipped, you will receive an email with a tracking link. This will allow you to track the current status of your shipment.
All orders are processed and shipped within 24 hours of purchase. You’ll receive a confirmation email with tracking details as soon as your order is on its way.
All orders are fulfilled and shipped within 24 hours. The delivery time varies depending on your location. You can find the estimated delivery date during the checkout process and on our shipping page, where we provide detailed information on shipping rates and delivery times.
You can find detailed shipping information on our shipping page. Orders over €100 qualify for free shipping.
Our return policy is outlined on the website. Please make sure to review it before returning an item. Returns must be reported within 14 days of receipt.
To return an item, simply email our customer service team for a return form.